We do not, and have never, made outbound (sales) calls pushing solar. We only want to organise quotes for you if you come to us because you are considering solar and are at the stage where firm quotes are the next logical step.
The only customer phone calls we ever make are to customers who have either used our service to get quotes (in case we need to clarify something about their quote request) or have sent us an email requesting that we call them and answer their questions about solar.
If you do get one of these calls it will be from Finn, Rob, Ned, Katrina or Jonathon. Real people who understand solar. Once we have processed your quote request - you will be called by a maximum of 3 solar companies that we trust that match your requirements. These should be genuine local solar salespeople or installers. If any of them ever use an overseas call centre, we want to know! That is not the experience we want for our customers. You can see the experiences we do expect here.
Unfortunately, we know there are companies working through the whitepages with badly trained (usually overseas) call centres trying to recruit people to get quotes. They often give misleading information ("Rebate just announced!", "Rebate Ending Soon!" etc.). Some of these mobs are even implying they are from the government or claiming to be from SolarQuotes® - which unfortunately happens because we are the biggest solar quoting website in Australia, so unscrupulous companies have a lot to gain by affiliating themselves with our good name.
If you ever get unsolicited phone calls from these companies pushing solar, we recommend you ask that you be placed on their "do not call" registry and hang up.
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