But there are a lot of 'cold calling' solar telesales people ringing round Australian homes right now, and here is what happens occasionally:
Someone fills out our 'get quotes' form. Later that day - by coincidence - they receive a cold call from a telemarketing company that we have nothing to do with. The homeowner naturally assumes we have passed their details onto the telemarketer. We have not, we only pass your details on to the maximum of 3 solar companies that we trust - this should never include call centres.
We serve thousands of people a month - and there is a lot of cold calling going on so unfortunately this coincidence will happen occasionally.
Here are our golden rules for handling your contact details:
- If you ask for quotes by filling in the form, your information will only be provided to a maximum of 3 solar power companies who serve your area. Each installer is only allowed to use your information to give you a solar quote.
- If you check the box saying you are looking for finance and then explicitly agree to being referred to our preferred solar finance broker, we will provide your information to Parker Lane to contact you about your solar finance options.
- We hate spam as much as you do. We will never pass your information on to anyone except the 3 solar installers unless you give us your explicit permission to do so.
- We will send you emails walking you through the solar buying process, asking you for feedback. If you leave the 'get newsletter' box checked, we will send you updates on the solar industry and occasional offers that we think may be of interest to you. Every email will have a prominent unsubscribe link if you don't want to receive them any more."